Help
Help for landlords and letting agents
The questions landlords and letting agents ask us most often. Read more about advertising on For landlords.
How HuurPulse works
Does HuurPulse rent out homes itself?
No. HuurPulse isn't a landlord or a letting agent. We help you find homes and respond quickly. You always sign the rental contract with the home's landlord or letting agent, and they also decide who gets the home.
Account
I can't log in. What now?
- Check your email address. Did you create your account with Google? Then choose Continue with Google.
- Haven't confirmed your email address yet? Click the link in the email we sent you. Check your spam folder too.
- Is the site asking for a code and you don't have your phone to hand? Use one of your recovery codes.
- Forgotten your password? Choose a new one via Forgot password.
Still stuck? Get in touch.
What do I do if I've forgotten my password?
Go to Forgot password and enter your email address. You'll get an email with a link to choose a new password. The link only works for a short time. No email? Check your spam folder or request a new link.
For landlords and letting agents
How do I advertise my home on HuurPulse?
Create a landlord account and fill in the steps. Everything is saved automatically as a draft. Done? Submit your listing. Our team checks it before it goes live. It then stays online for 30 days and you can extend it for free.
Are you a letting agent using Realworks? Then you can also connect your listings automatically. Read how the agent integration works.
What does advertising cost?
There's a free plan and there are paid plans with more options. The current plans and prices are on Pricing.
Why is my listing checked?
We check every new listing for errors, fraud and compliance with our rules, for example no contact details in photos. That keeps HuurPulse reliable for home seekers. You'll get an email as soon as your listing is live or if something needs to be changed.
Does HuurPulse use my photos on social media?
Only if you give permission. When you submit your listing, you can tick a box to allow HuurPulse to use your photos on social media. This is optional. If you untick the box later and submit the listing again, we won't use your photos in new posts any more.
Only use photos you hold the rights to.
How do I take my listing offline?
In your landlord portal (available in Dutch), go to Advertenties (listings):
- Has the home been let? Choose Markeer als verhuurd (mark as let). The listing disappears from the search results.
- Want to stop for a while? Choose Pauzeren (pause). You can resume later.
- You can delete a draft that hasn't been online yourself.
Want us to remove a listing completely? Get in touch.
My home is on another site and also on HuurPulse. How come?
For public listings on other sites, we sometimes show the basic details, with a link to the original. Don't want that, or would you rather show your home in full? Get in touch. Website owners can read more on About the HuurPulse bot.
Can't find your question?
We're happy to help.