Cancel your subscription

Questions about cancelling

• How do I stop automatic renewal?

  By cancelling your subscription in My HuurPulse → Subscription. It then won't be renewed. We send you a reminder 7 days before every renewal, so you can always cancel in time. With Introduction you get a reminder 3 days before it switches to Monthly.

• When does my subscription end?

  At the end of the period you've already paid for. Until that day you keep access and receive alerts. Cancelling within 14 days of your purchase and asking for your money back? Then your subscription ends straight away.

• How long does cancelling take?

  After 14 days you do it yourself in a few clicks and your cancellation takes effect straight away. Cancelling within 14 days? Then we'll handle your message as quickly as possible, usually within one working day.

• When do I get my money back if I cancel within 14 days?

  Within 14 days, using the same method you paid with. You get the full amount back.

• Can I undo my cancellation?

  Yes, as long as your paid period is still running. Go to My HuurPulse → Subscription and click Continue after all. Your subscription then simply carries on.